Arbejde Account Manager - French market unspecified TRUSTPILOT A/S - jobtilbud

id: NDk5NjYzNiA3

reference: 4996636

documentId: 4996636

connectionPointId: 7

lastModificationDate: 1559046626160

stillingsbetegnelse: Account Manager - French market


Every month more than 1,5 million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for an Account Manager to join our French Team in Copenhagen. Our Customer Success Team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the customer journey, making sure they are satisfied and use our product to its real value.

As an Account Manager you will be responsible for the customer retention for our Medium & Large business French Clients. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot products.


    • Increase sustainable proven value for both our Customers and Trustpilot.
    • Increase renewal rates and reduce churn.
    • Drive optimal product adoption and ensure best customer experience through client life cycle.
    • Establish a trusted relationship with all your customers & ensure customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal.
    • Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them.
    • Manage your own portfolio, on average 250 clients/year.
    • Define key priorities and strategy to attain your sales and product adoption targets.
    • Successfully upsell Trustpilot products and discover new revenue opportunities.
    • Identify and initiate Business development projects with your clients.
    • Convey best practice examples that drive ROI.
    • Ensure Trustpilot becomes the value adding partner in targeted accounts.
    • Act as a trusted adviser, advocating client needs back to Trustpilot internal support, product, engineering and sales teams.


Define strategic approach to how drive business development with the given portfolio

  • Advanced knowledge of forecast prioritization, risk management, pipeline management and account strategy
  • Works independently to prioritise and plan for success
  • Tech savvy - understanding of systems and their usage

Create and hunt for new business opportunities and optimal product adoption

  • Advanced in  “know how” to connect needs and product
  • Show a positive attitude
  • Enjoy hunting for new sales opportunities

Be a Trustpilot ambassador through compelling storytelling to customers and engage efficiently with different audiences

  • Ability to do storytelling
  • Stay calm when communicating
  • Be an active listener and show curiosity/interest to your clients

Building strong and trustful relationships with our customers

  • Strong ability to diagnose your clients to deliver optimal advice
  • Friendly and approachable
  • Service-minded person with the ability to show empathy towards the customers’ needs


  • Minimum 2 years of New Business Sales &/or Account Management experience
  • Profiles from companies working with Online Marketing, e-commerce or SaaS environments will be strongly preferred
  • A good understanding of digital advertising/search marketing industry would be a plus.
  • Demonstrated experience with subscription based, renewal license models
  • Experienced with building and maintaining strong relationships with multiple stakeholders
  • Deep passion for making other successful
  • Advanced communication and negotiation skills
  • Experienced with selling in a competitive environment
  • Adept of uncovering new revenue opportunities
  • Native French in written and oral presentation skills  


  • Extensive ongoing training and development in technology sales
  • The opportunity to be a key player in a rapidly expanding team and market
  • You, to be part of a very diverse and rich Customer Success CEU Team of 18 colleagues
  • A vibrant cultural in our Copenhagen HQ with plentiful snacks, ping pong, and extensive social activities.

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment.

Does this sound like your kind of workplace?

Interested in learning more about Trustpilot? Check out our website If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.  

If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Account Manager for the French market.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in ourPrivacy Policy.

About Trustpilot
Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 50 million consumer reviews of 250,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue. 

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s +700 employees represent 40+ different nationalities.


numberOfPosts: 1


abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: TRUSTPILOT A/S

source: DK-STAR


Similiar jobtilbud

Account Delivery Executive -

Microsoft Digital, Services, and Success is one of the company’s largest groups, serving customers in 191 countries and 46 languages. Simply put, we help customers and partners get the most out of their technology investments and accelerating their transformation journeys to become digital businesses. As
MICROSOFT DANMARK APS - 2019-04-25 - unspecified

Account manager -

AN INTERNATIONAL DESIGN COMPANY IN RAPID GROWTHLOOKING FOR A STRATEGIC ACCOUNT MANAGER - CONTRACTMuuto is an international design company that works with leading contemporary designers to deliver new perspectives on Scandinavian design across furniture, lighting and accessories. We are headquartered
Muuto A/S - 2019-02-12 - unspecified

Ali Zeb Transport -

Ali Zeb Transport - 2018-11-15 - unspecified

Associate Professor on BioMedical Design Novo Nordisk Foundation Fellowship Programme, 507 -

The Health faculties at Aarhus and Copenhagen Universities invite applicants for an Associate Professor position at BioMedical Design Novo Nordisk Foundation Fellowship Programme.The BioMedical Design Novo Nordisk Foundation Fellowship Programme aims to provide talented innovation leaders to research
Aarhus Universitet - 2019-02-19 - unspecified

Autoophug søger dygtig mekaniker -

Til vores ophug / værksted i Holstebro søger vi en dygtig mekaniker. Det er et krav, at du er udlært mekaniker, er flydende i dansk, samt har kat. B kørekort som minimum. Erfaring fra en lignende type værksted er fordel, men det er ikke et krav. Opgaverne består i afmontering af dele fra indleverede
Holstebro Autogenbrug ApS - 2019-02-07 - unspecified

Bogholder og PA til at støtte ledelsen i en mindre virksomhed -

Note: Dette er et freelancejob på Worksome - Danmarks største platform for professionelle konsulenter og freelancere. Se mere om virksomheden og stillingen og ansøg via Worksome her: Din primære rolle bliver i at sikre korrekt kontering, opfølgning på
Worksome ApS - 2018-12-21 - unspecified

Brolægger -

Brolægger til anlægsopgaver på Sjælland VI TILBYDER: et spændende job med stor variation god mulighed for indflydelse på dine egne opgaver et stærkt fællesskab og et stort fagligt netværk på tværs af brancher løn efter kvalifikationer
Dybdal Brolægning ApS - 2018-10-11 - unspecified

Butikschef til 7-eleven Pilestræde -

Butikschef til 7-Eleven på Pilestræde   Målet er klart – vi vil være dem i "klassen”, der sætter standarderne inden for convenience og vi skal motivere til vinderkultur!   Vores forventninger til dig I 7-Eleven er kunden vores øverste
7-Eleven butik 21 - 2018-09-26 - unspecified

butiksekspedient - køkkenmedhjælper -

Vi har forrygende travl - og søger en person som kan gå til hånde i vores bagerbutik og i vores køkken. Vi har et stort udvalg af brød og kage i butikken og i køkkenet laver vi alt fra madpakker og smørrebrød  til tapas.Stillingen er til at starte med på ca 20 timer - og fra ca juli mdr
KAJS BAGERI VESTER SOTTRUP ApS - 2019-03-29 - unspecified

Commercial Project Manager, Operational Controlling -

About Siemens Gamesa Renewable Energy With a worldwide installed capacity of 75 GW, Siemens Gamesa Renewable Energy has a presence in more than 90 countries and a team of 27,000 employees worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing,
Siemens Gamesa Renewable Energy A/S - 2019-03-15 - unspecified

Deltidsekspedient(M/K) i lokalt bageri -

Info: Deltid. 2 dage om ugen, samt hver anden weekend. 8-16 timer om ugen. Over 18 år. Vi ser meget gerne ansøgninger fra både mænd og kvinder.ArbejdsopgaverDin fornemmeste opgave er at gøre folk glade. Relationen til kunden er altafgørende. Hver kunde er unik - og skal derfor også gives noget
Baker Boys IVS - 2018-12-06 - unspecified

Flisemurer til sydjylland til længervarende Projekt -

Adecco Construction søger flise-murer til længerevarende projektansættelse i Haderslev/Sydjylland Arbejdsopgaverne:Arbejdsopgaverne er primært inden for opsætning af fliser i badrum og køkken i nyopførte villaer. Det er med opstart hurtigst muligt. Du kommer
ADECCO A/S - Construction/Brøndby - 2018-10-06 - unspecified

Fritids-/studiejob, Rengøring i lægeklinik -

Vi søger fra 1. august 1-2 medarbejder til rengøring i lægeklinik, ca. 20-30 timer per måned. Arbejdstiden er i tidsrummet 1600-0800 ca. 2-3 timer 4 dage om ugen (mandag, tirsdag, onsdag og lørdag/søndag. Timeløn 150kr i timen. Arbejdet består
Odense Lægeklinik I/S - 2018-07-23 - unspecified

Læringsparate elever med speciale i offentlig administration eller økonomi -

På Professionshøjskolen Absalon ser vi det som vores fornemmeste opgave, at understøtte uddannelse som regional drivkraft, samt bidrage til Region Sjællands vækst og velfærd gennem udbud af gode og relevante uddannelsesmuligheder. Det gør vi i administrationen hver dag, ved at understøtte fællesfunktionerne
Professionshøjskolen ABSALON i Region Sjælland - 2019-03-30 - unspecified

Merchandiser med ansvar for lageropfyldning på Sjælland -

Bliv Merchandiser for RelationMedia – et job med attraktiv løn og stor frihed.Går du og drømmer om personlig frihed, og vil du gerne være en del af et netværk, hvor du har mulighed for at sparre med ligesindede og samtidig kan trække på egne erfaringer? Er du struktureret, detaljeret og nyder
RELATIONMEDIA A/S - 2018-12-07 - unspecified

Mobile Application & System Review Manager -

Job Description Can you provide our customers with the best technical solution? And do you want to work in a global environment joining a high-performance team with potential for further growth, where you will continuously be able to develop your skills and competences? Then we have an interesting and
DANFOSS A/S - 2018-10-09 - unspecified

Product Designer -

As a Product Designer at momondo & KAYAK, we will not pin you to a specific product. Instead, you will work fluidly across all platforms and products, spanning across entire user journey. Together with our global team of other designers you will shape the future of online travel from our lovely Copenhagen
MOMONDO A/S - 2018-10-19 - unspecified

Produktionsmedarbejder/operatør til Duferco -

På vegne af vores kunde Duferco, søger vi en dedikeret produktionsmedarbejder Duferco er en global virksomhed inden for stålindustrien. Virksomheden blev grundlagt i 1979 og er den eneste virksomhed inden for stålindustrien i Danmark. De største markeder for Duferco er Tyskland, Danmark, Sverige,
ADECCO A/S - 2019-02-13 - unspecified

Regional Manager WE -

A Multinational Company with a Proud Local HeritageWith over 42,000 employees, Carlsberg Group brings a strong local presence to40 different markets in Europe and Asia.We are constantly developing our business to bring the best products possible toconsumers around the world and it is important for us
CARLSBERG BREWERIES A/S - 2018-12-01 - unspecified

Restaurantchef til ny restaurant i Højer -

Castro\'s Restaurant & Café bliver navnet på den nye restaurant i Højer, som åbner 15. marts 2019. Vi ligger i et område, hvor der er mange muligheder året rundt. Restauranten ejes af Hotel Ballumhus, som bliver en god samarbejdspartner for restauranten. Herfra styres alt det
Castro\'s Restaurant & Café ApS - 2019-01-16 - unspecified

Sælger -

Er du ambitiøs og målrettet? Så er det måske dig vi leder efter.Vi søger lige nu nye dygtige konsulenter til vores afdeling i Århus.Vi tilbyder et job som telefonsælger i Århus N, hvor du bliver en del af et velfungerende og socialt team. Hello Sales
Hello Sales Århus ApS - 2018-08-24 - unspecified

Senior Safety Advisor for Global Safety Surveillance -

Do you want to work with drug safety in clinical development?As Senior Safety Advisor you will be a key player in the safety surveillance and development of one of LEO Pharma’s new biologics Tralokinumab for the treatment of atopic dermatitis. You will become part of a team of 6 Safety Advisors working
LEO PHARMA A/S - 2019-04-30 - unspecified

Senior Web Analytics Manager -

Vi søger på vegne af vores kunde en Web Analytics Specialist. Du har erfaring med opsætning og optimering af tracking-systemer, konfiguration af Tag Management systemer, Datalag, Web Analyse- og Marketing værktøjer samt analyse og formidling af data.  Om jobbet: 
Work Supply IVS - 2018-09-25 - unspecified

servicering/ etablering af elevatorer -

Vi søger 2 automatiktekniker til servicering/etablering af elevatorer i FredericiaVi søger 2 automatiktekniker til servicering samt etablering af elevatorer i Fredericia og omegn. Opgaven spreder sig over 2-3 måneder. Erfaring er en fordel, dog ikke et krav. Der er stor mulighed for fastansættelse.Vi ApS - 2019-01-15 - unspecified

Social- og sundhedsassistent til spændende job med udviklingsmuligheder og personalegoder -

Vi søger en fagligt dygtig social- og sundhedsassistent til Lions Park Søllerød.Stillingen er på 35 – 37 timer ugentligt.Plejecentret består af 72 nyere og rummelige plejeboliger ligger i meget smukke omgivelser, og er fordelt på to bygninger med 7 mindre afdelinger med sundhedsfagligt personale.
FONDEN LIONS PARK SØLLERØD - 2019-02-16 - unspecified

Udbudskonsulent -

Har du lyst til at arbejde med udbudsjura og indkøb på strategisk niveau? Har du gåpåmod, gode kommunikationsevner, gode juridiske kompetencer og et godt blik for detaljen? Og kan du lide at arbejde med et bredt opgavefelt? Så har vi et super spændende, hektisk og alsidigt job, som måske lige
Roskilde Universitet - 2019-02-23 - unspecified


Har du stærke kompetencer indenfor tal og data, og ønsker du at blive en del af et nystartet team med højt humør og energiske kollegaer? Søger du en stilling der kan give et boost til dit CV? Vores kunde søger Dataindsamlere til et stort projekt. Søg allerede
ACADEMIC WORK DENMARK A/S - 2018-08-09 - unspecified

vvs-montør -

Vi søger en dygtig vvs-montør til vores vvs-afdeling. Da vi har øget ordre tilgang i forbindelse med arbejde som håndværkstaksator, søger vi en medarbejder til at indgå i vores team af håndværkere i alle fag. Vi kan tilbyde et alsidigt job i vores voksende vvs afdeling, hvor vi arbejder
ALLROUND Byg A/S - 2019-03-05 - unspecified

WANTED ..... -

Køkkenchef & køkkenmedhjælper søges   Er det dig vi søger?   Dining deluxe er et catering firma beliggende i lufthavnen. Vi levere mad til privat fly, kantine, en lounge i lufthavnen og selskaber. Vi har en utrolig spænende og udfordrende hverdag,
Dining Deluxe ApS - 2018-10-03 - unspecified