stillingsbetegnelse: Back Office PS Core Engineer

jobbeskrivelse:
Location: Copenhagen, Denmark Field of Offer : Telecom, Telecommunications Requirements: 1.More than three years of experiences within Telecommunication, preferably experience in Core, Networking fields or 2.Bachelor or Master degree within Electrical, Telecommunication or Computer Engineering 3.General understanding of Traffic cases. For complimentary products, broad knowledge of Unix operating system is essential 4.Experience with: Packet Switch (SGSN/GGSN/MME/USN/UGW) 5.Knowledge with IP is an advantage 6.Ability to work with new nodes added in the network 7.Ability to analyze and provide recommendations to Customer Service Requests and O&M queries of complex nature 8.Good knowledge of support and supply processes 9.Able to communicate fluently in English. Danish would be a plus Responsibilities: 1.Second level service problem restoration 2.Handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance 3.Handle and execute the Change Request in stipulated time frame 4.Follows up with customer to ensure first call resolution and achieve and deliver 100% customer satisfaction 5.Raise Trouble Tickets towards TAC in consultation 6.Perform second level Preventive Maintenance of nodes 7.Involved in upgrade/updates of live nodes 8.Rollout of New Feature per MOP We can offer you: An exciting opportunity to work with the newest technologies within the telecommunication area, in an international working environment. In Huawei you will have a great opportunity to increase your technical skills and advance within the company. We recognize and reward ambitious and skilled employees, in our fast growing leading international organization. Huawei expands worldwide, and you will have international colleagues who are able to support your success in this position. Contact: We are reviewing the applications as we receive them, so please send your detailed Resume/CV in English to guojinming (at) huawei.com, indicating your earliest start date as well as salary expectations. Closing date:31 December 2013 About Huawei Huawei is a leading global information and communications technology (ICT) solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end advantages in telecom networks, devices and cloud computing. We are committed to creating maximum value for telecom operators, enterprises and consumers by providing competitive solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world’s population and today Huawei employs over 150 000 people. About Huawei Denmark Huawei established its first Danish office in 2007 and have over the last years strengthened its operations in Denmark and are now working with all the major operators. Huawei offers products and solutions to operators, enterprises and consumers and are currently leading the roll-out of 4G networks in Denmark. Huawei recently entered a long term strategic cooperation with the leading operator in Denmark to deliver and manage its mobile network over the next six years. We are now going through an exciting period of transformation and growth with many challenging career opportunities.

Arbejdsgiver Navn: HUAWEI TECHNOLOGIES (DENMARK) ApS

Arbejdsgiver telefonnummer: +4570270801

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark