Arbejde CRM Implementation Manager, Digital Transformation, Bagsvaerd unspecified NOVOZYMES A/S - jobtilbud
reference: 4895438
documentId: 4895438
connectionPointId: 7
lastModificationDate: 1540370170830
stillingsbetegnelse:
CRM Implementation Manager, Digital Transformation, Bagsvaerd
jobbeskrivelse:
Pioneer a brighter future
At Novozymes, we work in close partnership with our customers and the global community to make a sustainable impact. We use science to advance industries. As part of Digital Transformation, you will help empower people, enable decision making and create the agility that will strengthen Novozymes’ competitive edge and extend the reach of our biological answers.
CRM Implementation Manager, Digital Transformation, Bagsvaerd
We are a newly formed digitalization unit, reporting to our CEO, on a big transformational journey for Novozymes. As part of that journey – combining the virtues of biotechnology with digital – we are looking for a person responsible for implementing our new CRM-system - altogether with the global sales organizations.
Key responsibilities include:
- Leading the global CRM-implementation, interacting heavily with the sales divisions, but also marketing & service/logistics functions.
- Ensuring adoption of end users and fully on-boarding key stakeholders by close involvement throughout the process.
- Participating or following closely the process designs related to configuring the system
- Securing that the project is heading in the right direction and will be delivered within the agreed timeframe and budget – and provide transparency to all stakeholders
- Managing the project risks proactively - not only internally - but also in regards to issues related to our external implementation partners
- Analyzing the customer journey maps to evaluate new functionalities that will increase commercial benefits, and recommend these to the Steering Committee for wave two or three of the implementation
- Being responsible for continuous improvements, commercial & business development of the solution on an on-going basis
In this position, you need to:
- Have strong experience with implementing a top tier CRM-system in a global BtB company
- Show a strong track record of project-planning, -costing, -management and -execution – especially from projects where the involvement from external partners have been significant
- Have a passion for incorporating a customer centricity focus in the organizations, you have worked with
- Possess a strong commercial business understanding and experience in business design, including processes mapping and design
- Have appetite for contributing to other commercial digital transformation projects – e.g. through insights of how a CRM-platform can enable business opportunities
- Demonstrate excellent English communication skills (both written and verbal) as project is truly global
- Be able to travel 30-50 days in 2019
Are you the next Zymer in our team? Consider a career with Novozymes and let’s realize your potential together.
About Novozymes
Novozymes is the world leader in biological solutions. Together with customers, partners and the global community, we improve industrial performance while preserving the planet’s resources and helping build better lives. As the world’s largest provider of enzyme and microbial technologies, our bioinnovation enables higher agricultural yields, low-temperature washing, energy-efficient production, renewable fuel and many other benefits that we rely on today and in the future. We call it Rethink Tomorrow. http://www.novozymes.com
Ranked #2 in Science magazine’s global Top Employers Survey 2017.
Contact
This position reports to the Head of Solution Design, however, for more information please contact Digital Project Manager, Manu Bhatnagar, Digital Transformation, by phone +45 4446 0000
Application deadline: November 5th 2018.
Please attach a copy of your diploma(s) when you apply for the position.
numberOfPosts: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1219
abstractJV_contact_0: Please apply using one of the specified channels
positionTypeCode: directhire
contractTypeCodes_0: fulltime
Arbejdsgiver Navn: NOVOZYMES A/S
source: DK-STAR
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