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reference: 4937203

documentId: 4937203

connectionPointId: 7

lastModificationDate: 1548751988550

stillingsbetegnelse: Customer Insight Manager

jobbeskrivelse:

About Siemens Gamesa Renewable Energy

With a worldwide installed capacity of 75 GW, Siemens Gamesa Renewable Energy has a presence in more than 90 countries and a team of 27,000 employees worldwide. Its end-to-end value chain presence encompasses onshore and offshores wind turbines design, manufacturing, installation as well as cutting-edge service solutions. The global headquarters and legal domicile of the company is located in Zamudio, Spain. The company is listed on the Spanish stock exchange.

Customer Insight Manager

Job ID: 13667
Location: Pamplona or Brande
Organization: Siemens Gamesa Renewable Energy in Denmark
Mode of employment: Full Time

About the position

Reporting directly to the Head of Marketing, you will become part of the Global Marketing team in Service Business Unit as Customer Insight Manager. Global Marketing is placed in our two competence centers in Pamplona, Spain and Brande, Denmark and is an integral part of Global Sales & Marketing. The position is a global position and therefore you need not only a customer mindset but also a global mindset. You will work in a team of highly dedicated colleagues.

Many of your tasks are to be coordinated across our 5 regions, hence will understanding of various cultures and travelling be ideal competencies that you should have.

What are my key responsibilities in this position?

• Responsible for our Customer Focused Program (CFP) in collaboration with Onshore and Offshore Business Units. You drive the facilitation and collection of customer satisfaction data and subsequently report findings to the business.
• Responsible for coordination of Global Win/Loss program. Ensure that data is gathered from won or lost projects and subsequently report findings and recommendations to the business.
• Manage Global Account customer loyalty events
• Market analysis

What do I need to qualify for this job?

• Degree in Marketing or related Business Studies
• Min 5 years of relevant experience from similar function
• Experience from Global company, preferably also a matrix organisation.
• Industry (i.e. Renewables) experience a plus.
• Experience from Marketing Services/Solutions
• Strong communicator and facilitator
• Willing and able to travel up to 30 days per year
• Fluent in English language and knowledge of Spanish language a benefit.

In case you have acquired your skills in alternative ways your application is just as well appreciated.

Other information

Apply online in English for the job https://www.siemensgamesa.com/en-int/explore/journal/wind-engineers-in-denmark

Please note that we will reply by email. We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability, as we will use the data to review your suitability for the role.

If you have specific questions about the position please contact the hiring manager Fernando Ibanez via phone +34 600923093

For further information regarding the recruitment process, please send the recruiting team an email via hr.dk.pg (at) siemens.com. Please mention the Job ID in the email.
We kindly draw your attention to the fact that this email may not be used for sending applications or CVs for evaluation.

Deadline for applications: as soon as possible

If you want to know more about what it is like to work and live in Denmark, please read more at http://www.siemens.dk/moving-to-denmark.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2431

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: Siemens Gamesa Renewable Energy A/S

source: DK-STAR