stillingsbetegnelse: Customer Service Administrator

jobbeskrivelse:
Are you an experienced SAP user dedicated to high customer service? Do you have a talent for Scandinavian languages and thrive on being the administrative go-to person? Then you might be the new Customer Service Administrator we are looking for at Danfoss, Customer Service Northern Europe Region. The position is based in Hasselager, Denmark, and you will join a team of 11 dedicated and service-minded employees located across the region. Walk the extra mile for the customer In your daily work, you will succeed through cooperation within the cross-border Customer Service team. An excellent knowledge of SAP and high customer focus are essential to the success of this role. You will provide administrative support to local and regional Customer Service colleagues with: •Accurate and timely order entry •SAP master data control and maintenance •Management of communal inboxes •Handling of customer telephone calls •General administrative tasks and project work You apply Danfoss processes and naturally follow procedures, but you are flexible to ensure that the customer remains in focus. You are highly organised with great attention to detail, have excellent telephone manners and communicate professionally, both internally and externally. You are open to new ways of working and take advantage of being in a matrix organisation, where you use contacts and network to resolve issues in order to satisfy customer requirements. Your success will be measured not only on KPIs, but also by reputation and feedback from customers and colleagues. Flexibility, professionalism and teamwork Your familiarity with SAP and some years of experience from Sales/Customer Service are essential. You have an advantage if you bring experience from a multinational company or matrix organisation, and provide an understanding of typical supply chain/logistics. You are an effective communicator, and you thrive with a high activity level and keep calm under pressure. You are pragmatic, proactive, organised and literate. Though working in a team, you have the ability to work independently as well. You are open to different tasks and flexible to cover cross-border work activity. Your language skills include business level fluency in Danish and English. Knowledge of Norwegian, Swedish and Finnish will be an advantage. For further information about the position, please contact Recruitment Consultant Anita Krøjgaard on +45 2484 7205. Auto req ID 5990BR Type of Position Professional Job Area Sales & Marketing Country / Countries Denmark Location Hasselager, Aarhus

Arbejdsgiver Navn: DANFOSS A/S

Arbejdsgiver telefonnummer: 89489111

Job kort beskrivelse:
Kasseassistentarbejde og beslægtet kundebetjening

land: Danmark

region: Midtjylland

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark