Arbejde Finnish supporter for the Gaming industry unspecified HARTMANNS - jobtilbud

GÆLDER
stillingsbetegnelse: Finnish supporter for the Gaming industry

jobbeskrivelse:

Hartmanns customer has an international team providing world-class service to their client´s customers, who are playing at an online gaming site. The client has won several prizes for being the best in their genre, i.e. responsible gaming. Their aim is to offer excellent service in a responsible online environment. They are therefore working closely with their customers, building long-term relationships, and making sure that they are playing responsibly. The client was founded to raise funds for good causes, which is why all profits are donated to charity.

The job responsibilities

Your will be offering professional service and help the Finnish speaking online costumers. Many of your working hours will be spent writing and answering emails, but you will also be working in chat and on the phone. Furthermore, you will have a task of an online bingo host, it is therefore important that you are comfortable with interacting with a group of people. The assignment includes some outbound phone calls to existing customers, with the purpose of making sure they are satisfied with the gaming site and services. You will also have the opportunity to call customers who have won large sums of money, congratulating and conducting a brief interview with them. We care for our customers and call them when we are concerned about them, to offer help and support, if there are any signs of gambling addiction.

Qualifications/Skills:

To succeed in this job, it is important that you are a self-starter and take responsibility of your job. You are social and enjoy talking and engaging with people. Since they aim to be the best at what they do, it is important that you are detail oriented, structured and meticulous. You should be able to perform in both stressful and calm periods. Furthermore:

.You are fluent in both verbal and written Finnish and English.

.It is an advantage if you have initial experience in working with the Finnish market and a good knowledge of Finnish culture.

.It is an advantage if you can see yourself in the job for at least one year.

There are opportunities to develop and grow in this position, if you are ambitious and interested, you could be appointed to be in charge of your own project or area of expertise. They expect that all of their employees contribute to the development of the assignment and share ideas for improvement.



Timer per uge:
This is a full-time, 37 hours a week, permanent position with flexible hours. The working hours are between 08.00-24.00, 7 days a week. You will be working according to a schedule and have some flexibility in your working time.

Arbejdsgiver Navn: HARTMANNS

Arbejdsgiver adresse: Lautrupvang 4 A 2750 BALLERUP

Form af kontakt:
Martin Cordt +45 4121 1344 e-post: martin.cordt (at) hartmanns.dk

Arbejdsgiver telefonnummer: +4541211344

Job kort beskrivelse:
Brugersupportarbejde inden for informations- og kommunikationsteknologi

land: Danmark

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Erfaringer: Der kræves ingen

Kilde til jobtilbud:
Arbetsförmedlingen, Offentlige arbejdsformidlinger, Sverige

Kørekort: Nej

Hvordan søger: Andet - se fritekst

GÆLDER

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