id: NDk1ODQ5MiA3

reference: 4958492

documentId: 4958492

connectionPointId: 7

lastModificationDate: 1552391263120

stillingsbetegnelse: IT Field Supporter

jobbeskrivelse:

Use your IT expertise in a global organisation

Are you a service-minded IT expert with Service Desk experience? Do you have great interpersonal and communication skills, enabling you to support your colleagues on complex IT-issues?

MHI Vestas wants to do better every day

With +2500 employees in eight different countries, we are one of the leading players in the offshore wind industry. Even if we find ourselves in many different locations, one thing remains the same: We prioritise the team spirit and we value the close connection between our employees. We focus on financially viable and sustainable solutions that benefit future generations. Established in 2014, we are a young, diverse and ambitious organisation with an informal and dynamic environment.

Tasks & responsibilities: You will...

...deliver 1st level IT support to users from all parts of our global organisation. You will develop end user guides and participate in deploying new IT services to end-users and installation of IT infrastructure and equipment. Your tasks will be varied and amongst others include:

• Resolving 1st level tickets
• Acting as part of the MHI Vestas IT Call Centre
• Ticket handling (receiving, registering, documenting, prioritising and distributing service calls)
• Developing and maintaining end-user documentation
• Trouble-shooting and testing
• Installation of IT equipment
• Onsite end-user support at our HQ in Aarhus
• Preparation and support of end-user equipment

Skills & experience: Our new colleague...

...is service-minded, reliable and able to troubleshoot and communicate complex IT issues in a comprehensive manner. You hold an education as IT Supporter or similar and has +3 years of Service Desk experience. You have solid knowledge of MS OS (Windows 10) and O365. You are friendly and outgoing and have demonstrated customer service skills and great interpersonal skills. You will be part of a global team of IT Field Supporters.

We expect that you:

• Have experience with supporting large-scale/global sites from a central remote location
• Enjoy working in a multicultural, dynamic work environment
• Are fluent in English (written and oral)
• Can prioritise and manage your own time and work tasks.
• Are a team player - even when your team is virtual
• Are willing and eager to learn new skills
• Are analytical, structured and methodological
• Have experience with Active Directory, ITIL Foundation, SharePoint (preferred, not required)

Join us if you...

...would like to work in an international and ambitious company where we work shoulder to shoulder every day to become the global leader in the offshore wind market. You will be part of a dedicated team in an organisation characterised by being ambitious, innovative and professional.

In IT, we offer you:

• A broad interface with many stakeholders
• Great colleagues that support each other and work together
• Excellent opportunities for professional and personal development
• The right balance between creativity and quality in all solutions. We value initiative and responsibility

Apply now

We're already looking forward to hearing from you. In case you have questions about the position, please contact Head of IT Field Services, Tine Enevold Poulsen, on +45 2728 4129. Your primary work location will be at our HQ in Aarhus, Denmark. Please note that applications are handled on an ongoing basis. So, please send your application and CV as soon as possible using the link on this page. We treat all inquiries confidentially.

Established in April 2014, MHI Vestas Offshore Wind is a joint venture between Mitsubishi Heavy Industries (MHI) and Vestas Wind Systems A/S. Our vision is to be a leading player in the offshore industry by co-developing offshore wind as a financially viable and sustainable energy source to benefit future generations. An international organisation with +2500 employees and HQ in Aarhus, Denmark, we also have offices in the UK, Netherlands, Belgium, Germany, Taiwan, Japan and the USA.

 

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2512

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: MHI VESTAS OFFSHORE WIND A/S

source: DK-STAR