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documentId: 8380863

connectionPointId: 121

lastModificationDate: 1563437280563

stillingsbetegnelse:
Part time Finnish speaking Customer Service Advisor in Copenhagen

jobbeskrivelse:
Would you like to work with customer service in the healthcare industry? And do you speak Finnish fluently? Then take a look at this exciting opportunity at Sitel in Copenhagen.

As Sitel’s new customer service advisor, your responsibility will be to deliver support on behalf of Sitel’s client – a global company within the healthcare industry. Your job will consist of resolving customers enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries. Furthermore, you will:

•    Provide high quality premium customer service via chat, telephone and email in Finnish
•    Assist in continuous improvement projects to help keep processes efficient and customers happy
•    Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations
•    Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required

Why you should join Sitel?
Sitel offers you to become part of an ambitious and fun working environment. Sitel believes that their employees are their most important asset, which is why they focus on both professional development and social activities among their staff. As a Sitel employee, you will furthermore benefit from:

•    Health insurance and great pension scheme
•    Thorough training program

Din profil
About you:
We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!

The right candidate:
•    Is a great communicator who speaks and writes fluently in Finnish & English
•    Is service minded and takes pride in satisfying customers
•    Is outgoing and thrives in a fast-paced environment.
•    Can work 24 hours pr. week / 3 days a week


The start up date is the 1st of August, so send your application already today and then we will contact you.

You will be employed by StudentConsulting and work as a temporary employee for Sitel. It is a possibility that Sitel later could employ the right candidate.

We look forward to hearing from you!

Om företaget
Prisbelønnede StudentConsulting er et af Skandinaviens største og førende rekrutterings- og bemandingsvirksomheder med fokus på unge i starten af deres karriere. Takket være vores omfattende netværk og mangeårige erfaring har vi rekrutteret over 11.000 personer det seneste år. At arbejde ekstra i studietiden er en fantastisk mulighed for at skaffe arbejdsmarkedserfaring og gøre dig mere attraktiv på arbejdsmarkedet, når du er færdig med studiet. For ikke at tale om det ekstra tilskud det giver till studiekassen. Vi tilbyder interessante og udfordrende stillinger indenfor områder såsom it, teknik, økonomi, administration, HR, markedsføring, kundeservice, salg, industri, produktion og logistik. Find din fremtid på: www.studentconsulting.dk

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

jobCategoriesCodes_1: http://data.europa.eu/esco/isco/C4225

abstractJV_contact_0:
Link to the vacancy on the Swedish job board

requiredEducationLevelCode: 0

requiredYearsOfExperience: 0

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: Studentconsulting Sweden AB (Publ)

source: PES-SWEDEN