id: NDk3MzUzNiA3

reference: 4973536

documentId: 4973536

connectionPointId: 7

lastModificationDate: 1554899426373

stillingsbetegnelse:
Senior Global Customer Insights Manager/Global Customer Insights Lead

jobbeskrivelse:

Are you passionate about bringing the patient and customer voice into the development of commercial strategies for Novo Nordisk? Can you digest comprehensive market and customer information into concise insights and convert these into impact on global brand strategy and tactics? If you have the capability of leading global market research and strategy projects, the passion to work towards changing patients’ lives, and can work in an international dynamic and high energy environment, we are looking for people like you as either Sr. Customer Insights Manager or Customer Insights Lead.

 
About the department
We are a diverse team of 8 skilled and fun-loving individuals from various countries and professional back-grounds. We like to challenge and complement each other on both day-to-day tasks and on major projects. Our team impacts brand strategy and tactics development across the Novo Nordisk diabetes, obesity and biopharm portfolio in close collaboration with key internal stakeholders in Global Marketing brand teams, Patient Access and key affiliates. We execute market research projects, conduct anonymised patient level data analysis, and drive insights projects and processes. As an integrated insights partner for Global Marketing brand teams and Patient Access teams, we advocate a customer centric approach in the formulation of strategy and tactics. We also provide recommendations for senior management strategic decision making, based on analysis and impactful communication of insights derived from primary & secondary data analysis. In joining us, you have the opportunity to join an international, high performing team responsible for generating customer insights from physicians and patients, and translating these to meaningful impact.

 
The job
You will provide recommendations for the yearly global market research plan, lead quantitative and qualitative market research projects, generate customer insights and provide strategic and tactical recommendations for key brands in Novo Nordisk. You will also lead the insights generation process annually for key brands to prepare for the annual brand strategy update. In this role, you will also provide management with “best in class” customer insights analysis to enable strategic and operational decision making. You are expected to maintain a strong business relationship with global brand teams, Patient Access, and key affiliates. The role requires a combination of structured project management skills, the ability to analyse and synthesize data in order to derive insights to impact global strategies and, not least, the ability to challenge and refine assumptions.

Further, as a Sr. Insights Manager/Insights Lead you are expected to drive learnings across the team and key departmental processes to improve the insights generated. The role may also include coaching junior colleagues.

Qualifications
You have a master degree in business, economics, social sciences or similar. You have a well-rounded (+4 years) experience in working with quantitative and qualitative market research projects, have strong analytical skills and can effectively communicate results to stakeholders at various levels. The ideal candidate has solid experience in the pharmaceutical industry or from market research agencies or management consulting firms with a focus on the pharmaceutical industry. We expect the candidate to strive for excellence, thrive in a dynamic and international environment and bring a can-do attitude. Fluency in both oral and written English and excellent interpersonal skills are required.

Working at Novo Nordisk

At Novo Nordisk, your skills, dedication and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development
Travel: approx. 10-20% 
 

Contact
For further information, please contact the Insights Director, Jesper Christensen at +45 3079 5736.
 
Deadline
All enquiries will be handled confidentially. Please submit your cover letter (application), CV and other relevant papers online no later than 22 April 2019.

 

Millions rely on us
To work for Novo Nordisk you will need the skills, dedication and ambition to change lives for the better for millions of patients living with diabetes and other chronical diseases. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2631

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: Novo Nordisk A/S

source: DK-STAR