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reference: 5027363

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connectionPointId: 7

lastModificationDate: 1565181021970

stillingsbetegnelse: Senior Service Engineering Manager

jobbeskrivelse:

Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft’s cloud first strategy? Are you interested in a start-up like environment, passionate about cloud computing technology and driving growth in one of Microsoft’s core businesses? If so, then look no further than the Azure Customer Experience (Azure CXP) Team! 

Microsoft Azure provides customers with on-demand and infinitely scalable infrastructure and platform for customers to build, host, and scale service applications on the Internet through Microsoft’s global data centers. 

FastTrack for Azure helps customers onboard to Azure, getting them on track to “build it right, architect it right, the first time”.

FastTrack takes a solution-centric approach, providing customers with Microsoft Azure engineers, tools and best practices significantly increasing customer success with Azure. Our team is looking for you, an Engineer Manager Lead that brings great teamwork, positive attitude, leadership and engineering execution to our customer-focus team chartered with enabling a world-class experience for Microsoft Azure cloud platform customers. 

This role is a manager role for a team of Engineers, integral to overall operationalization of the customer onboarding experience and driving success with FT engagements, working in a player-coach model.

 

#AzCXP

Responsibilities

Your areas of responsibility include:

• Leading a high-performing and diverse team, in a player-coach model, where team leadership is combined with customer exposure.
• Work closely with FastTrack peers in addressing customer solution needs and driving success with their Azure deployments.
• Maintain working relationships with stakeholders across engineering, sales, services and partner teams.
• Contribute to the evolution of the FastTrack program by quickly adapting to changing customer, partner and stakeholder expectations and needs.

Qualifications

You possess the following attributes: 

• Technical experience in one of the following areas:
• Azure Infrastructure (Design and Implementation) and Migrations

And/OR 

• Azure Data Services (Design and Implementation) and Migrations

• Ability to model and lead a high performing and diverse team
• Real day-to-day customer-facing experience and empathy
• Keen ability to communicate ideas effectively with executives and engineering teams
• Assembling, leading and working within strong cross-group and matrixed team environments
• Demonstrated skills and abilities to consistently create an amazingly positive experience for customers
• Dealing with ambiguity: must have the ability to take initiative and work in a fast-paced environment while balancing multiple demands and shifting priorities.
• Track record of problem solving ranging from conceptualization to implementation
• Real-world smart, logical and able to learn new areas quickly

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1219

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

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source: DK-STAR