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reference: 4884274

documentId: 4884274

connectionPointId: 7

lastModificationDate: 1538047865370

stillingsbetegnelse: Western Europe CSA Manager - Apps & Infra

jobbeskrivelse:

Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world.

Our mission is to empower every person and every organization on the planet to achieve more. This mission is ambitious and at the core of what our customers and employees care deeply about. We have unique capability in harmonizing the needs of both individuals and organizations. We deeply care about taking our ideals and vision global and making a difference in lives and organizations in all corners of the planet.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

To learn more about Microsoft’s mission, please visit: https://careers.microsoft.com/mission-culture ;

Check out all of our products at: http://www.microsoft.com/en-us

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and services. To this end, Microsoft is investing in a dedicated Customer Success team that will help Microsoft customers successfully adopt Microsoft Cloud solution and services.

We are looking for a talented individual to lead our country CSA teams and drive usage growth of Azure platforms.

 

Responsibilities

The Area CSA (Cloud Solution Architect) Manager role will own Area level customer success plan and execution for Apps & Infra and prioritize Area level big bets and related investments. This is an exciting leadership role that will fuel customer success, retention, growth, renewal and advocacy by working with the country CSU teams to:

• Exceed consumption of Azure balancing attainment of investment budget
• Hire, develop, support, coach and enable CSAs to ensure effective delivery against goals
• Foster exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders in the subsidiary and at Area/corp level to drive CSA role clarity and effective cross-team collaboration
• Voice the customer within Microsoft, representing the customers interests, generate insights and removing obstacles
• Drive operational excellence, including timely consumption opportunity management and high-quality reporting and insights
• Identify and document consumption best practices and customer references to further grow the success of the CSA program.

 

Your Key responsibilities as an Area Leader will include:

• Driving RoB with subs to support business rhythm, consumption pipeline development etc.
• Supporting country execution in line with strategy and involve Corp/TZ/WE functions on programs, enablement, readiness etc.
• Sponsorship for and direct involvement with selected key accounts
• Aligning activities with other WE functions (STU, Segments, BG’s etc.) for countries to work most effectively
• Building and nurturing the CSA community - extracting insights and sharing across the area and with Corp, key learning from successes as well as failures (good partner connections, industry solutions that can be replicated, etc.) and driving consumption culture in WE
• Coaching and supporting the CSA Manager Community into promoting the continuous growth of CSAs from a learning and career development perspective

Qualifications

• 5+ years of experience in people management
• 10+ years of experience in consultative selling ideally in consulting or technical sales
• 5+ years of experience in driving change management & effective adoption within key technologies
• Proven ability to map the customer’s business process to product capability
• Strong technical understanding of Secure Productive Enterprise workloads
• Top-notch executive engagement and communication skills

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1219

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: MICROSOFT DANMARK APS

source: DK-STAR