Arbejde Customer Success (German Native Speaker) unspecified Garnio ApS - jobtilbud
reference: 4973258
documentId: 4973258
connectionPointId: 7
lastModificationDate: 1554834607276
stillingsbetegnelse: Customer Success (German Native Speaker)
jobbeskrivelse:
Do you want to help the nicest customers in the world? Hobbii is looking for a Native German speaker for our Customer Success team. You will join a vibrant international team of 20 dedicated and helpful colleagues.
Hobbii is the leading online yarn shop in Scandinavia. The journey began 4 years ago and now we are more than 100 people and active in 37 countries. We have the ambition of being the preferred online yarn shop worldwide. Customer Success is paramount in reaching this goal.
We are looking for a happy and smiling person, who speaks and writes fluent German and most importantly: You should LOVE to be in contact with customers.
What you will be doing...
The job involves taking care of our lovely German customers on Hobbii.de by phone and email. We want the best customer service and you will, therefore, play a key role to achieve that. It would be a great advantage if you already have a good knowledge of yarn, knitting and/or crocheting, in order to provide the best possible service to our customers
Working hours will usually be on weekdays, somewhere between 8-18 o'clock. However, we expect you to also be able to work either on a Saturday or Sunday every second week. You will be working with our awesome team located at our warehouse in Rødovre.
We would like you to be...
- A people person who LOVES speaking to our customers
- A strong communicator who writes and speaks fluent German
- An independent thinker who takes ownership of tasks
- Bonus if you have strong know-how of knitting and crocheting
Our promise to you...
We believe in a culture of constant learning and as a part of the Customer Success Team, you will be enrolled in the Customer Experience Academy.
At Hobbii we have the ambition of being the place where going to work doesn't suck. This is achieved by having a talented team who are dedicated and fundamentally believe that we're better together. We have breakfast, lunch, Friday bars and great parties to name a few perks.
If that's not enough. We are a dog-friendly company and have the nicest customers in the world. The position is full time and will be from our HQ in Rødovre.
Interested?
Hit the apply button.
Before you do here are some tips. We would like to know who you are and the work you are proud of. So please share Resume, LinkedIn or anything else you find relevant.
No cover letter or lengthy essay is necessary. We will get to know you through some questions in the application form.
numberOfPosts: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C5230
abstractJV_contact_0:
Send ansøgning på en af de angivne kommunikationskanaler
positionTypeCode: directhire
contractTypeCodes_0: fulltime
Arbejdsgiver Navn: Garnio ApS
source: DK-STAR
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