id: NDk4NTYzNSA3

reference: 4985635

documentId: 4985635

connectionPointId: 7

lastModificationDate: 1557318617063

stillingsbetegnelse: BPM

jobbeskrivelse:

BPM WE Delivery- Consumption 

The BPM- Consumption in the Western Europe Delivery Leadership team is responsible for overseeing a delivery organization (Consulting & Support offerings) of service professionals ensuring profitable & sustained high-quality delivery of services to customers. This includes acting as the principal consumption expert in their organization, working closely with services leadership to prioritize customer outcomes, influence decision making across organizational boundaries, and create a consumption obsessed culture of excellence.  Transforming Account Aligned organizational capability in line with Enterprise Services goals; Partnering with other roles; Services Sales; Domains, EOU, SMC etc.

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

Responsibilities

Leadership & Leading Change: Leads, coaches, and mentors our teams, subsidiaries and customers through relevant change initiatives. Is competent in core change-management methods and techniques. Delivers proactive change management plans leading business transformation and evolution through IP reuse and WW offerings. The role must clearly articulate the value of Microsoft cloud platforms, Microsoft Services solutions, and cloud adoption strategies to all audiences and help them understand how they play a part in our customers success.  Demonstration of sound judgement in tough commercial and personnel situations is a must.  The role will exhibit strong stakeholder managements skills and will impactfully engage within their community to meet business goals and drive change.  

Talent: Can coach Subsidiaries on building Organizational Capability, attracting, and developing talent. Understands how to facilitate an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand our global customers. Will be responsible for the transformation of some key delivery roles an implementing plans and projects to further develop and deploy across the WE Area.

Delivery Results through Impact & Influence: Will lead initiatives around, Digital Transformation with AI, Strategic Customer Coverage, Business development through Campaigns, Improved Account and Program Management.

Services Innovation: Supports a consistent delivery excellence rhythm. Ensures alignment with Enterprise Services Sales, Domain, and EOU/SMC objectives.  Reviews current portfolio of engagements regularly to ensure delivery is on track within approved scope or effective change control mechanisms are employed.

Delivery Management:  must be exceptional at building organizational capability, partner with Area leadership to steward talent management, and bring a deep understanding of situational leadership to coach leaders, managers, and individual contributors to get the best out of each person.   Their management style is to approach teams within their organization with empathy and humility and to model strong teamwork and collaboration.   Area Consumption Leads execute impeccably at all the basics and ensure that they create a culture of management excellence across their teams. 

 

Qualifications 

Ideal candidates will have 15+ years of technology leadership experience and should be self-motivated, confident in working at a senior level in customers and comfortable in working in a matrix organization. Experience with appropriate Microsoft area customers is desired. They need to be able to achieve results through influence in addition to direct management.

 

Key qualities we seek:

-Learning Agility, and ability to embrace change

-Leadership Aspiration and Desire to grow Career

-Grit and resilience with the commitment to a Growth Mindset

Who We Are Looking For

• Must have a proven record of delivering the full life cycle of services (strategy, consulting, support) from pre-sales through delivery in organizations of similar size and complexity.
• Must have a proven record of implementing and managing cloud consumption models across a complex organization.
• History of leading senior delivery leaders, influencing stakeholder decision making, and possess strong people management skills.
• Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the organization and demonstrate effectiveness in consulting and client management.
• Background in solving large and complex customer issues successfully by collaborating with senior leaders (customer and internal stakeholders).
• Background in using business intelligence creatively and data driven decision making.
• Deep understanding of Cloud Consumption delivery skills, methods, and tools. 

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1213

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: MICROSOFT DANMARK APS

source: DK-STAR