Arbejde Customer Centric Solutions Architect unspecified QUEUE-IT ApS - jobtilbud
reference: 5022212
documentId: 5022212
connectionPointId: 7
lastModificationDate: 1563971414356
stillingsbetegnelse: Customer Centric Solutions Architect
jobbeskrivelse:
Queue-it is looking for an experienced Solutions Architect to join our Technical Engagement team to drive successful customer onboarding and implementation of our virtual waiting room system from a technical perspective.
As a Solutions Architect you provide technical recommendations to Queue-it’s enterprise-level customers worldwide based on your analysis of our customers’ web application architecture, use cases and business challenges, guiding them to the ideal implementation of Queue-it. You will work together with our team in Denmark and the US to deliver the best possible service to our customers.
In addition to working with customers and external partners, you will collaborate closely with our internal teams of Designers, Developers, and Account Executives to ensure successful delivery and implementation of our product.
The Role:
• Guide and educate customers through technical recommendations during onboarding and on-going operations
• Translate complex use cases into the best implementation strategy for our customers
• Partner with our sales team to secure new business, manage technical pre-sales activities and post-sales engagement and support
• Diagnose and address any issues related to implementing the system with various web technologies
Qualifications:
• Bachelor’s degree or equivalent education or experience
• 10+ years’ experience of working with extensive web application development or architecture
• In-depth knowledge of high-performance website optimization techniques commonly used in ecommerce platforms and/or ticketing software, such as caching, load balancing, etc.
• Experience in programming frameworks in general is preferred. Specifically, JavaScript and .NET, JAVA or PHP skills will be an advantage
• Experience in ecommerce platforms, such as SAP Hybris, Magento, Shopify etc. and/or ticketing technology considered a plus
About You:
• Excellent social and communication skills, with a high-proficiency of verbal and writing skills in English (Danish language skills not required)
• Excellent ability to interface at all levels in an organization
• Great troubleshooting and analytical skills
• Genuinely driven to support customers and solve problems
• Proven ability to handle multiple projects and customers in parallel
• Strong business mindset, and interest in technology
• You love teamwork and are committed to delivering a world-class customer experience
About Queue-it:
Queue-it is a fast-growing technology company with an eye on changing how high-demand online events are handled. We take great pride in always being on top of the situation with our customers, and we love that we deliver online fairness to billions of end-users globally. Our culture is open, multicultural, flexible, and dynamic, with opportunities for great individual development, responsibility and initiative. This role will be ideal for someone interested in joining a growth-stage tech company, as you will be able to truly make a difference by applying your skill set. Queue-it is located in the Camp by Rainmaking, which is a great co-working space for tech companies, in Ballerup, near Copenhagen, Denmark.
The position is full time and starts as soon as possible.
If you have any questions related to this position, please do not hesitate to contact VP of Technical Engagement Management, Michael Rasmussen mira (at) queue-it.com
To apply, e-mail your CV and application in English to HR, at hr (at) queue-it.com and tell us how you will contribute to our growth.
Queue-it is committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
numberOfPosts: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2511
abstractJV_contact_0: Please apply using one of the specified channels
positionTypeCode: directhire
contractTypeCodes_0: fulltime
Arbejdsgiver Navn: QUEUE-IT ApS
source: DK-STAR
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