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reference: 4991888

documentId: 4991888

connectionPointId: 7

lastModificationDate: 1558355425873

stillingsbetegnelse: Program Manager, Technology Partners

jobbeskrivelse:

Help us make the world see. Join a collaborative, diverse and international team in the Global leader providing Video Management Systems. Our leading open platform technology, open business model and open company culture has fueled our company for 20 years and made us a global player in the video management system industry. Here, you and your colleagues work with solutions that help organizations manage risks, protect people and assets, optimize processes and reduce costs. 

Welcome to the open platform company.

 

Milestone Systems is recruiting a Program Manager to join our Technology Partners team.  You will act as the contact for our technology partners in administrative procedures and the practicalities of participating in our partner program. This would include assisting the partners in their journey of getting on-boarded to the program, communicating on development activities as well as helping with proof-reading and creating marketing material for promotion of their solution/integration internally and externally to Milestone sales channel partners. 

This requires insights into Milestone as well as the partner’s product portfolio and customer needs, and a deeper understanding of how the solutions work, individually and together, and the value of the combination of these solutions from a user’s point of view. 

The role is based in our Headquarters in Copenhagen. You should also expect minimal travel in a year.

 

Responsibilities & Tasks: 

• Ensure daily operation of the program and administrative tasks

• Operate and maintain the partner program and tiering model

• Act as the main contact for the regional Community Managers on partner administration questions

• Ensure quality of marketing deliverables to/from partners

• Responding to partners’ questions and requests by being part of the Service Desk

• Assist partners with signing up for the program, legal agreements, getting access to partner portals and other tools, general assistance on ad hoc questions 

• Proactively collect insights and learnings from partners and peers and use these insights to help modify the program, add new tools and processes and ultimately assist with the implementation and communication of these changes.

 

Qualifications & Requirements:

The ideal candidate for this role has a background in Business Administration, Channel or Technology Partner Management, combined with some understanding of hardware, software, and security solutions.

• Minimum 2-3 years of experience with one or more of the following industries: IT, telecommunications or security

• Minimum 2-3 years of experience in an administration or partner management related role with proven skills in partner management (developing and executing combined value propositions with partners) as well as understanding of the legal aspect of the partnership

• Project management skills with the proven ability to meet challenging deadlines and professionally prepare, conduct and follow up on partner tasks

• Service minded and proven relationship building skills with a strong focus on providing superior customer service

• Have a genuine interest in technology and technical products along with an understanding of what it requires to target a technical audience in terms of information or conversation

• Full proficiency in English (also in writing)            

We also expect you

• Are a team player

• Are Detail oriented

• Demonstrate excellent communication skills

• Are proactive and able to suggest new and valuable solutions

• Are customer focused

 

The team

Products, Technology Partners 

You would join a team of 15 people based in Copenhagen with the main responsibility to drive the partner programs for technology partners that are completing integrations with our Video Management System.

 

The team is handling

- Program definition, execution and administration

- Communication & business development with partners

- Roadmap planning & prioritization

- Job preparation for R&D

- Testing, verification and benchmarking of solutions with partners

 

 

Application and contact

To apply for this position, click the Apply button and submitting your cover letter and CV in English no later than mid-June 2019. If you have questions about the job, please contact Team Lead, Trine Voss via email: tvo (at) milestone.dk.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1213

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: MILESTONE SYSTEMS A/S

source: DK-STAR