stillingsbetegnelse: Area Manager Network Engineering

jobbeskrivelse:
Location: Copenhagen, Denmark About AT&T Welcome to AT&T. We’re much more than just a phone company, we’re a technology company that is connecting people to their world everywhere they live and work. For over a hundred years we have pioneered a dependable telecommunication network that is part of our proud heritage. Today we’re bringing it all together with smart devices and high speed connectivity for consumers, and ground breaking communication solutions for some of the largest companies in the world. Our investment in innovation is transforming what’s possible – in the home, in the car, and everywhere. From services that entertain everyone to products that are shaping the future in every industry. Together we’re enabling ideas that support economic growth and human progress. At the heart of it lies a talented workforce of nearly 240,000 people located in nearly 60 countries. Explore a network of career possibilities that connects the world. Do great things and lead the way like the women of AT&T. Visit: Att.jobs The client delivery Manager provides a single point of contact for the region into AT&T for Network services provided to the customers (WAN/LAN/Voice/Security. Primarily the overall purpose of the role is to integrate service delivery to provide a quality, cost competitive and reliable service to end-users. Ensuring that day to day objectives are met but also that the future we are looking for new opportunities/ This role requires a broad thinking creative focused flexible individual willing to push themselves to deliver excellence. Role Description The manager will have the responsibility of delivering quality profitable service whilst maintaining excellent client intimacy. With responsibility for managing the local team of CDM’s. A high level technical understanding in network area is expected. A good personal network within the local carriers and suppliers is essential. Services are delivered to 50+ customers in the region, typical tasks: • Interface to local CSC management • day to day service • Managing escalations., • ensuring SLA’s are met • Cost improvements • Supporting new opportunities • Staff development • Resource planning • Liaising with 3rd parties Typical Outputs and Deliverables ? Smooth service transition ? Year on year financial improvements ? Growth in services ? Excellent Customer Satisfaction ? Concise accurate reporting ? Key Attributes ? Customer facing ? Ability to perform under pressure and meet demanding deadlines ? Understanding of Production Operations requirements ? Strong collaborative and interpersonal skills ? High acumen for continuous learning ? Good team player ? Strong analytical and thinking skills ? Problem solving ? Diagnose and resolve incidents/problems within SLA targets ? Excellent verbal and written communication skills ? Flexible approach to work To apply: http://connect.att.jobs/dk/copenhagen/engineering/jobid6784688-area-manager-network-engineering-jobs Or email your CV to lisa.tyler (at) intl.att.com

Arbejdsgiver Navn: AT&T GLOBAL NETWORK SERVICES DANMARK ApS

Arbejdsgiver telefonnummer: 12345678

Job kort beskrivelse: Systemanalytikerarbejde

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark