Arbejde Finnish speaking Teamcoordinator / Customer service Consultant unspecified NORDICCOM ApS - jobtilbud
reference: 4966369
documentId: 4966369
connectionPointId: 7
lastModificationDate: 1553783429460
stillingsbetegnelse:
Finnish speaking Teamcoordinator / Customer service Consultant
jobbeskrivelse:
Finnish speaking Teamcoordinator / Customer service Consultant – suomenkielinen tiiminkoordinaattori / asiakaspalvelukonsultti
Nordiccom Communications in Copenhagen is expanding and our dear colleague is leaving us. Therefore we are looking for a Finnish speaking hands-on Teamcoordinator for our customer service team for projects dealing with the Finnish finance market.
Your tasks will consist primarily of customer service to existing bank customers over the phone and coordination of the Finnish customer service team of 6 colleagues. We strive to provide the best solutions on the market and therefore we expect from you:
- That you are fluent in Finnish
- That you are focused, structured and flexible
- That you are cooperative and a teamplayer
- That you are a good listener and can give constructive feedback
- That you want to work independently within a specific area of responsibility
And you can/possess:
- Coaching experience, preferably from our branch
- Good communication skills
- Commitment for the different tasks
- Be a rolemodel
- Wide knowledge of IT and MS/Office-programs
Your responsibility:
- Daily coordination / coaching / training of the customer service team
- Preparing and reporting of the daily tasks
- Work schedules
- Hands-on consultant
We offer you:
- Personal and professional development
- Careful training
- A social, multinational working environment with an informal tone
- Daily contact and communication with many different people
- A fixed salary
- Working hours full-time from 9:30 am.
- Conditions of employment according to Danish laws
Who are we?
Nordiccom Communications ApS is a Nordic company in growth placed in the heart of Copenhagen. In Nordiccom we are specialized in customer service and advising existing customers over the phone. Here you will meet both Danes, Swedes and Finns. Nordiccom consists of about 85 employees devided into different teams. Our projects are primarily within B2C customer service and sales in banking and finance. In Nordiccom we emphasize professionalism, but it is also important that we enjoy our work. Our goal is that our employees become skilled at their work and achieve good results and high customer satisfaction, therefore there will be thorough training of new employees.
Please send your application and CV to Hanne on hr (at) nordiccom.dk or call +45 88776800 if you have questions regarding the position. Looking forward to reading your application! Also in Finnish. Eli jos olet valmis uusiin haasteisiin mukavassa tiimissä, lähetä hakemus hr (at) nordiccom.dk tai soita Hannelle +45 88776800.
numberOfPosts: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C5230
abstractJV_contact_0: Please apply using one of the specified channels
positionTypeCode: directhire
contractTypeCodes_0: fulltime
Arbejdsgiver Navn: NORDICCOM ApS
source: DK-STAR
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