stillingsbetegnelse: Quality Support Engineer

jobbeskrivelse:
- Production - Denmark - Hillerød Are you ready to realise your scientific potential and Lean knowledge? As Quality Engineer you will carry a great responsibility in our striving towards strengthening Novo Nordisk’s position as an innovative pioneer and respected industry leader. Join us, and play a central role in the communication with the supply chain for the production of medical devices regarding complaint handling. This could be your chance having a key role in the root cause investigations, coaching and challenging our suppliers on a daily basis. About the department External Quality Support is located in Hillerød in nice surroundings and new facilities approx. 30 km. north of Copenhagen. We are looking for a structured and dedicated person for our team of 7 Quality Support Engineers. We handle Customer Complaints and Non-conformities (NC) for all Novo Nordisk prefilled devices from our customers. We review and challenge root cause investigation documentation and drive a continuous development of this competence at the suppliers. The job In close dialogue with QA, Process Experts, Device Manufacturing Development (DMD) and R&D you will handle complaints from they are received in Device Manufacturing & Sourcing (DMS) to the complaints are concluded by QA. Your role will be to facilitate systematic problem solving conducted by supplier or DMS and to handle the NC’s. Another important part of your job will be to provide SPS training for our suppliers and colleagues in DMS. You will perform effective CAPA investigations to prevent failures, just as you have a keen eye for continuously improving and enhancing our flow and systems. Furthermore, you will spearhead major NC and potential recall investigations. You will have close cooperation with key stakeholders with the aim to improving lead time and Right First Time at our suppliers. The purpose is to safeguard patient safety and improve product quality by ensuring a good root cause investigation and corrective actions. Your job area will be within the fields of advanced injection moulding, assembly and springs for medical devices. Our suppliers are located in Scandinavia, Europe, USA and Brazil. We expect you to have a yearly travel frequency of about 10-40 days. Qualifications You have extensive experience from a comparable position – at least 2 years - topped with a degree in one of the natural sciences. In addition, you have solid insight into project and quality work, including GMP. This background has given you comprehensive understanding of how to facilitate NC processes, and you are used to working with quality and Lean. If you have experience with the 8D SPS model, it will definitely be an advantage.You are goal-oriented, known for being organised and for taking responsibility for your tasks. You thrive on solving complex tasks by constructive communication based on your knowledge and understanding of quality. And you never compromise on patient safety. On a personal level you are ambitious and have a great interest in developing yourself. You use your dedicated and determined approach to complete your tasks in close cooperation with your colleagues. You are independent and not afraid to take initiatives, and you contribute positively and actively to the friendly team environment. Lastly, you master English on an intermediate communication level. At Novo Nordisk, we use our skills, dedication and ambition to help people with diabetes. We offer the chance to be part of a truly global workplace, where passion andengagement are met with opportunities for professional and personal development. Contact For further information, please call Martin Bülow Sommer +45 3079 6192. Deadline 8 August 2015.

Arbejdsgiver Navn: Novo Nordisk A/S

Arbejdsgiver telefonnummer: 44448888

Arbejdsgiver faxnummer: 44442314

Job kort beskrivelse: Ingeniørarbejde i industri og produktion

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark