stillingsbetegnelse: Senior System Supporter in Global Development

jobbeskrivelse:
- Biostatistics and Data Management - Denmark - Søborg Are you the natural link between end users and systems and do you enjoy driving system support at a second line daily level? Then you may be the person we are looking for to take up our vacant position as a senior system supporter in Clinical Operations, Global Development. In Global Development, we are responsible for managing clinical drug development worldwide from early development phases to product introduction. We ensure medical and scientific documentation for clinical submissions and authorities while ensuring that the process lives up to uniform global standards, regulations and business ethics. About the department The department is a part of Clinical Systems Management, which manages the clinical systems used for collecting and processing data in our clinical trials. We are responsible for providing functional support to users, development of business processes and IT systems, and cooperating with external vendors. We work closely with different professionals in the organisation, both within Denmark and in our affiliates worldwide. We are ten dedicated employees in the department, who are responsible for supporting clinical IT systems. In addition to supporting our existing systems, we provide input to new IT solutions and participate in and project-manage IT projects. The position We are seeking a new colleague to take up a position as senior system supporter, responsible for supporting our global trial teams in the mapping of data between our Electronic Data Capture (EDC) system (InForm) and our Clinical Data Management System (CDMS) (Oracle Clinical). The interface support consists of reviewing specifications and participating in testing activities during the trial set-up phase, and analysing, testing and solving data errors in the data transferred between the systems during the trial conduct phase. You will be part of a team consisting of four dedicated system supporters that provide functional support for our CDMS system, the interfaces transferring data to CDMS and our loading system (eLoader). In addition to the EDC system, we also receive data from our Interactive Web Response System (IWRS) (ClinPhone). You will also be involved with the support of the CDMS system, the IWRS-OC interface and eLoader. You will work closely with global trial teams in other parts of the organisation to ensure that their requirements are satisfied and their timelines are kept. You will be responsible for communication with our EDC vendor, Oracle, regarding issues, with the main goal of ensuring fast and high quality support to the global trial teams. To support the trial teams you need to have good technical insight into Oracle Clinical, and a good understanding of InForm and ClinPhone and at the same time understand the trial teams need. You will receive relevant training in these systems. Depending on your qualifications and ambitions you will be involved in optimisation projects, improving the work processes and IT components relating to CDMS, the interfaces and eLoader. Furthermore, you will take on project member and/or project management tasks in relation to these projects. Qualifications Most likely, you have a Master or Bachelor degree in Computer Science, or a comparable degree in a computer-related field. Good understanding of databases (preferably Oracle databases) is a must, and experience with Oracle Clinical and SQL is an advantage. Knowledge of data management, Good Clinical Practice and the pharmaceutical industry is a benefit, but not required. In addition, experience with testing of IT to comply with requirements is preferred. As a person, you are a team player, with good communication skills and like to support trial teams. You are flexible, logical and efficient. We expect you to be capable of working independently, taking responsibility and showing initiative. You have attention to detail and you are able to overview several tasks in parallel witho

Arbejdsgiver Navn: Novo Nordisk A/S

Arbejdsgiver telefonnummer: 44448888

Arbejdsgiver faxnummer: 44442314

Job kort beskrivelse: Softwareudvikling

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark