stillingsbetegnelse: Project Manager / Team Leader

jobbeskrivelse:
Location Valby Organization Name Plant Service Maintenance Professional Area Project Management Department Description Team Leader to ensure great Customer Service Benefit from your commercial mindset and technical interest Brief Description Join the Customer Service unit in FLSmidth as a team leader to ensure great operational execution in an exciting and ever-changing global environment. You will be the one to make things come together, using your customer understanding as our customers’ daily business partner. So take this opportunity to collaborate across the globe and develop your commercial mindset and leadership talent, as you deliver services that make a difference. Detailed Description Enable customer satisfaction From our offices in Copenhagen, you coordinate the proposal work and order execution of onsite services to customers in the cement and minerals industry. As a team leader, you manage 4 customer service colleagues, but you also have daily contact with customers as well as FLSmidth service engineers, area sales managers and local service units. Thus, you act where needed to ensure customer satisfaction. More specifically, your job is to: · Translate customer requirements into proposals · Handle and organise service cases within the organisation, sometimes in relation to travel agencies, embassies, external specialists, Danish Industry, etc. · Build good relations to customers and colleagues externally as well as internally · Drive service development together with the rest of the organisation You can look forward to joining a truly multicultural environment and interact with customers across Europe, the Middle East, Asia and Africa. You can anticipate up to 5-10 travel days a year. Job Requirements Customer understanding, commercial mindset and a technical interest · You hold a graduate diploma or similar, but you might also have an engineering background. · You have some working experience within technical sales and/or customer relations, enabling you to foresee and solve potential problems. · You have excellent Excel capabilities. · You speak and write English fluently. Working with many international customers, you are able to communicate across cultures, nationalities and functions. And as a team lead, you are great at prioritising and handling several cases at once. But what sets you apart is your business understanding and your dual ability to understand and support both your colleagues and our customers, so everyone succeeds. Additional Details Our commitment to you FLSmidth helps build societies all over the world by contributing to the infrastructure needed for global economic growth. You take off for a career in an international environment in close collaboration with customers, suppliers and colleagues all over the world based on our values: Competence, Co-operation and Responsibility. Ensuring that safety stays on top of mind is part of FLSmidth’s commitment of being a responsible employer and we focus on developing your talent through ongoing training. Questions about the position may be directed to Head of Department Jacob Peter Jørgensen at +45 3093 3618. Please apply by clicking “apply” on this page. The application deadline is August 1 2016. Please state where you saw the ad and have reference no. IRC25404 ready at hand, when you contact us. How To Apply FLSmidth is an international engineering company with an annual turnover of app. EUR 2.8 bn. We are the world’s leading supplier of plants, machinery, services and spare parts to the minerals and cement industry. To maintain our market leading position, we invest massively in technological innovation, R&D and training of our more than 13,000 employees worldwide. Visit http://www.flsmidth.com for further information on our business and services. Country: Denmark Amount of Travel: Less than 60 days per year Work At Home: Number of Replacement: 1 Number of New Hire: 1 Ca

Arbejdsgiver Navn: FLSMIDTH & CO. A/S

Arbejdsgiver telefonnummer: 36181000

Job kort beskrivelse: Arbejde inden for samfundsøkonomi

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark