Arbejde Network Service Delivery Manager, Central Infrastructure Management Hovedstaden CARLSBERG BREWERIES A/S - jobtilbud

GÆLDER
stillingsbetegnelse:
Network Service Delivery Manager, Central Infrastructure Management

jobbeskrivelse:
Technical Contract and Service Management of 3rd Party Network Service Providers Carlsberg Global Business Services is searching for a Network Service Delivery Manager (SDM) who will be responsible for the continuity and stable infrastructure within the network area, where one major 3rd party service provider provides most services. The main objective is to define, initiate and guide proactive as well as reactive maintenance activities to ensure a stable infrastructure and to meet the agreed service levels. You will handle the overall management of the implemented and planned IT infrastructure both in-house and outsourced. As a Network SDM you will be a part of a motivated and competent team in the Central Infrastructure Management department with 8 other Infrastructure SDMs, who are responsible for each their specialist area. You will report directly to the Director of Central Infrastructure Management and work out of the HQ in Copenhagen. Your new job: Your will be a strong driver in ensuring “excellence” in the network services. Your challenges are that you will have to deliver this through others, and you will have to balance between a certain technical insight and keeping an overview across a range of different services and solutions. You will act as the main link between the business and the 3rd party provider, ensuring that the needed requirements are defined, incidents investigated, risks are handled, and that the main elements of the outsourcing contract / SLAs are delivered. You will be responsible for: - Participate in major incident resolution and problem taskforces. - Review changes to avoid production disturbances or lowering of service levels. - Ensure sufficient and effective monitoring and capacity measuring to guarantee performance and stability of the infrastructure. - Function as link and counter-part to Enterprise Architects and Technical Architects. - Recommend service improvements and propose ways of optimizing the infrastructure both from a technical and cost point of view. - Ensure a standardized network configuration covering centralised and local datacentres as well as 200 production and administrative sites. - Together with the 3rd party provider participate in continuous development of standards for hardware, operating systems and configurations. - Follow-up in regularly statuses and meetings, and collaborate with 3rd party providers. Your Profile: We expect you to have a minimum 7-10 years working experience within large infrastructure technical areas, mainly focusing on infrastructure networks. You have sufficient technical insight to be able to challenge your surroundings in their requirements and solutions. In order to understand issues from both sides of the table, you have experience in outsourced IT environments and service provider management, where contract management and SLAs are natural parts of your job. Most likely, you have previously had or now have a role as SDM in the network area. As a person, you present yourself as solution oriented, with focus on creating win-win with your partners and your team members. You communicate, inform and seek to optimise processes and solutions via collaboration and delegation, without missing the overview or focus. When needed, you show personal power and are able to (positively) influence your surroundings. Even when pressured, you stay cool, structured and are able to prioritise your tasks. You are fluent in English, and demonstrate a good cross-cultural empathy and understanding of different motivational drivers. Nurture your skills in the pursuit of excellence: We believe people thrive and perform to their highest abilities when they are in charge of their career paths and professional growth. We’ll give you lots of responsibility right from the start and expect you to excel at your job and be accountable for your results. We believe that learning on the job and through your peers are as important as learning through formal courses. Intere

Arbejdsgiver Navn: CARLSBERG BREWERIES A/S

Arbejdsgiver telefonnummer: 33273327

Job kort beskrivelse:
Ledelse inden for anden forretningsservice og andre administrative funktioner

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark

GÆLDER

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